Support for GegoK12
Previously commercial, GegoK12 is now open source under the MIT license. Choose free Community Support or opt for Paid Basic Support. Need more? We also offer installation, server setup, customization, and new module development.
Choose the support level that suits your team
Community Support is perfect for teams comfortable with self‑hosting and troubleshooting using docs and forums. Paid Basic Support is for schools that want a steady hand to set up, maintain, and evolve GegoK12 with predictable help from the core team.
MIT‑licensed
Use, Modify, Deploy Anywhere
Self‑Hosted or Cloud Deployments
API‑first
Integration Friendly
Support Options
Pick Community (free) or upgrade to Paid Basic Support. You can add professional services anytime
Community Support (Free)
Best‑effort help from the community and maintainers. Ideal for self‑reliant teams.
- Public documentation & guides
- GitHub issues & discussions
- No SLA, responses as available
- Community‑driven roadmap
Paid Basic Support
For teams that want guided setup and ongoing assistance from the core team.
- Installation & onboarding help
- Server setup guidance
- Configuration & best practices
- Priority bug triage
- Security updates advisory
- Email/Ticket support
SLA and pricing are tailored to your context and finalized during onboarding.
Community Support (Free)
Best‑effort help from the community and maintainers. Ideal for self‑reliant teams.
- Public documentation & guides
- GitHub issues & discussions
- No SLA, responses as available
- Community‑driven roadmap
Paid Basic Support
For teams that want guided setup and ongoing assistance from the core team.
- Installation & onboarding help
- Server setup guidance
- Configuration & best practices
- Priority bug triage
- Security updates advisory
- Email/Ticket support
SLA and pricing are tailored to your context and finalized during onboarding.
| What you get | Community (Free) | Paid Basic Support |
|---|---|---|
| Channels | Docs, GitHub | Email/Ticket |
| SLA | — | Defined per contract |
| Setup Assistance | Community help | Included |
| Customization Guidance | Best effort | Included |
| New Modules Development | Open to PRs | Available as add-on |
Professional Services
Add any of these to your plan or request them one‑off. We’ll scope and quote based on your environment.
Installation
Guided or turnkey installs. Database setup, env config, seed data, roles, and basic theming
Server Setup
Ubuntu/Docker/Nginx, SSL, backups, logging, monitoring, staging → prod pipelines
Customization
Workflows, fields, reports, and UX tweaks to match your academic processes
New Modules
We can design and build new modules—fully open‑source or private to your org
How Paid Support Works
A simple, transparent flow so you can get help quickly and keep moving
Share your context
Tell us about your infra, goals, and timelines. We’ll recommend a plan
Scope & proposal
We define scope, SLA, and pricing. Once approved, we kick off
Guided setup
We help install, configure, and deploy with best practices
Ongoing help
Priority support, updates advisory, and assistance as you scale
FAQs
1. Is GegoK12 really free and open source?
Yes. It’s licensed under MIT. You’re free to use, modify, and deploy it for commercial or non‑commercial purposes.
2. What’s the difference between Community and Paid Support?
Community Support is best‑effort via docs and public channels. Paid Basic Support comes directly from the core team with defined scope and response windows.
3. Do you help with migrations from other ERPs?
Yes. As a professional service, we assess your data model, extract/transform data, and import with validations.
4. Can you build private/custom modules?
Absolutely. We can contribute them back to open source or keep them private for your organization—your choice.
Ready to get help?
Tell us what you need—support plan, installation, server setup, customization, or a new module